Return Policy - Still Growing Online Boutique
Return & Refund Policy
At Still Growing Online Boutique, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
Returns
You have 30 days from the date of delivery to return an item for a refund or exchange. To be eligible for a return, your item must be:
Unused and in the same condition that you received it
In the original packaging
Accompanied by the receipt or proof of purchase
How to Initiate a Return
To start a return, please contact us with your order number and reason for return. We will provide you with return shipping instructions.
Refunds
Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5-10 business days.
Exchanges
If you need to exchange an item for a different size or color, please contact us to arrange the exchange.
Non-Returnable Items
Certain items cannot be returned, including:
Sale or clearance items
Gift cards
Personalized or custom-made items
Shipping Costs
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions about our return policy, please contact us.